The Client Success Manager will develop strong relationships with clients, connect with key business executives and drive adoption of our product. They will present a client-first mentality and work to ensure client growth and retention, while also identifying new business opportunities among existing clients.
Acts as liaison between customer, sales, and production facilities across the platform. Plan and coordinate the production of client jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Applies understanding of customers business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with RR Donnelley sales.
Support GitLab’s large prospects and customers within a geographic territory. Expand current customer base and land net new accounts. Generate new customers through different lead sources and bring those opportunities to a successful close. Generate qualified leads and develop new customers in conjunction with our strategic partners. Document the buying criteria. Document the buying process. Document next steps and owners.
Own post-sales success and account management for all non-state government customers. Drive expansion through renewals and upsell—delivering $500K+ in net new ARR. Maintain a customer retention rate of 90% or higher through strategic engagement. Build and operationalize a new customer success motion tailored for education customers.
Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term success. Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives. Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team.
Help drive Provi’s growth by cultivating strategic relationships with leading wine, spirits, and beer suppliers. This individual contributor role carries a significant revenue quota and is supported by a dedicated account management team. You will own and grow supplier partnerships, driving annual revenue through advertising and data solutions.
The Partnerships Team is seeking a Territory Manager to drive Roofr’s partner enablement program for supplier alliances across North America. The candidate will prioritize key partnership enablement strategies, product training/onboarding, and develop long-term relationships that drive new revenue opportunities, working closely with sales, marketing, and operations.
You will produce new business sales revenue from a SaaS license model with a focus on Healthcare Providers through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities. You will develop relationships with C-suite personas, oversee client relationship mapping, and be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
Own overall relationships with customers, identifying key stakeholders and building relationships. Enable successful and consistent communication to maintain existing revenue, as well as identify and execute on new growth opportunities with customers in support of the Sales team. Act as the primary point of contact for customer inquiries, addressing any issues or concerns in a timely and effective manner.
As an Enterprise Account Executive on the Health Plans Team, you’ll manage client relationships with health plan and insurance providers, showcasing the value of H1's platforms and partnership, helping them expand H1's position as the market leader. You will be responsible for new logo acquisition and client retention. You will present and demonstrate company products/services to clients, addressing their challenges.